INcircle Health Website Privacy Policy

Effective Date: February 9, 2026

INcircle Health respects your privacy and is committed to protecting your personal information. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.incirclehealth.com (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

When you interact with our Site, we may collect:

Personal Information You Voluntarily Provide
Such as your name, email address, phone number, or other contact information submitted through website forms, including contact forms or mailing list sign-ups.

Non-Personal Information
Such as browser type, operating system, IP address, device information, and website usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries or requests

  • Communicate with you about our services

  • Send newsletters or updates if you opt in

  • Improve website content, functionality, and performance

  • Monitor usage trends through analytics

We do not sell, rent, or trade your personal information.

3. Website Data vs Medical Information

Information collected through this Site is not considered protected health information (PHI) and is not part of your medical record.

Medical care, patient communications, and protected health information are handled separately through secure clinical systems and are governed by our Notice of Privacy Practices under HIPAA.

Please do not submit sensitive medical information through this website unless explicitly instructed to do so by our staff.

4. Cookies and Analytics

We use cookies and similar technologies to improve your experience and understand how visitors use our Site. These may collect anonymous data such as:

  • Pages visited

  • Time spent on the Site

  • Referral sources

  • Browser and device type

We may use third-party analytics services, such as Google Analytics.

You may disable cookies through your browser settings, though some Site features may not function properly without them.

5. Email Communications

If you choose to receive emails from us, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Third-Party Services

We may use third-party tools for website forms, scheduling, or communications. These providers are required to protect your information and may only use it as necessary to provide services on our behalf.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. No Emergency Use

This website is not intended for medical emergencies. If you are experiencing a medical emergency, please call 911 or seek immediate care.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our website practices, please contact us at:

INcircle Health
Email: hello@incirclehealth.com
Website: www.incirclehealth.com


OUR COMMITMENT TO YOUR PRIVACY

At INcircle Health, protecting your privacy is part of providing good care. Federal and state laws, including HIPAA, require us to protect your protected health information (“PHI”) and explain how it may be used and shared.

This Notice describes how your health information is handled, your rights as a patient, and how we work to keep your information secure. We are required by law to follow this Notice. An up-to-date copy is available at our clinic and at www.incirclehealth.com.

INcircle Health Direct Primary Care Practice Privacy Policy

Effective Date: February 9, 2026

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use or disclose your protected health information (“PHI”) without your written authorization for the following purposes:

Treatment
To provide, coordinate, or manage your healthcare. This includes sharing information with other healthcare providers involved in your care.

Payment
To bill for services rendered, collect payment, or assist you in seeking reimbursement from an insurance plan when applicable.

Healthcare Operations
For practice operations such as quality improvement, training, administrative activities, care coordination, and practice management.

Appointment Reminders and Health Information
To contact you with appointment reminders or to inform you about treatment alternatives, health-related services, or benefits that may be of interest to you.

Business Associates
To third-party vendors who perform services on our behalf, such as electronic health record providers, billing platforms, or IT support. These vendors are required by law and by contract to safeguard your PHI.

USES AND DISCLOSURES WITHOUT YOUR AUTHORIZATION AS PERMITTED OR REQUIRED BY LAW

We may disclose PHI without your authorization in the following circumstances:

  • Public health activities, such as reporting communicable diseases

  • Health oversight activities, including audits and investigations

  • Legal proceedings, such as in response to a subpoena or court order

  • Law enforcement purposes, including identification or prevention of a serious crime

  • To prevent or lessen a serious and imminent threat to health or safety

  • For victims of abuse, neglect, or domestic violence

  • For specialized government functions, including military, national security, or correctional institutions

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to:

  • Request restrictions on certain uses or disclosures of your PHI (we are not required to agree to all requests)

  • Request confidential communications in a specific manner or at a specific location

  • Inspect and obtain a copy of your health record

  • Request an amendment to your health record if you believe information is incorrect or incomplete

  • Receive an accounting of certain disclosures of your PHI

  • Be notified if there is a breach of your unsecured PHI

  • Receive a paper copy of this Notice, even if you received it electronically

To exercise any of these rights, submit a written request to:

INcircle Health – Privacy Officer
907 North East Street
Indianapolis, IN 46202
Email: info@incirclehealth.com

OUR DUTIES

We are required by law to:

  • Maintain the privacy and security of your PHI

  • Provide you with this Notice of Privacy Practices

  • Follow the terms of this Notice currently in effect

  • Notify you if a breach of your unsecured PHI occurs